Refund policy
Last updated: August 2026
Open source tools
The open source SDKs (for example, the AgentGuard Python package) are free under the MIT license. There is nothing to refund.
One-time purchases
One-time purchases (for example, the certification prep track) carry a 30-day money-back guarantee. If it is not what you needed, email pat@bmdpat.com within 30 days of purchase and we will refund you in full, no questions asked. Refunds go back to the original payment method.
Local LLM Toolkit Pro
Local LLM Toolkit Pro is charged at checkout for the selected monthly or yearly plan. You may cancel any time; access continues through the paid period. Email us within 7 days of first charge if the product is not what you needed and we will refund that charge.
AgentGuard Pro and Team
AgentGuard Pro and Team include a 14-day free trial. You are not charged until day 14.
After the trial, you may cancel your subscription at any time from within the hosted dashboard or by emailing us. Cancellation takes effect at the end of the current billing period and we do not prorate partial months. You keep access until the period ends.
Broken product refunds
If the product is materially broken for you and we cannot resolve the issue within a reasonable time, email us at pat@bmdpat.com and we will issue a goodwill refund for the current billing period at our discretion.
Chargebacks
If something is wrong please contact us first. We would rather resolve the issue or refund you directly than handle a chargeback through your card provider.
Contact
Refund requests, cancellation help, or anything else about this policy: email pat@bmdpat.com.